PPG updates

Are you registered with Ash Tree House Surgery and want to work with us to improve our services? Do you want to support your fellow patients to get the best out of our practice?

Our patient participation group (PPG) is the place for you. We have a group of enthusiastic people from all ages and backgrounds that form our PPG group.
What our PPG does is essentially guided by the members. This could be:
• Advising the practice on the patient perspective
• Organising health promotion events
• Communicating with our patients
• Running volunteer services and support groups to meet local needs
• Carrying out research into the views of those who use the practice (and their carers)
• Influencing the practice or the wider NHS to inform decision-making
• Fundraising to improve the services provided by the practice
For more information on joining our PPG group please email lscicb-fw.gp-p81129

Benefits of an engaged PPG

If given the full backing of partners and management, a PPG can be of tremendous benefit to a GP practice. An engaged and proactive group can support the practice in working with patients to resolve issues and to understand what patients want and need from their practice.

The most effective PPGs are those who are fully supported by their practice and work in partnership. By maintaining a positive relationship with your PPG, practices are able to mitigate issues and  support patients to gain a better understanding of how primary care operates and the challenges it faces.

It can also help to educate patients about the best way to access services and the different health professionals there to help them

A PPG can be used to carry out surveys in the practice, run support groups, organise health promotion events and, where appropriate, support any fundraising activities. Some PPGs also work on a wider footprint, and by becoming more informed about how the NHS works, are able to support the wider community through various projects.

Having an active PPG also helps the practice to demonstrate that it is meeting the requirements set out by the CQC and other scrutiny organisations.

Our Patient Participation Group (PPG) are our patient voice and represent our patients. They meet regularly with practice staff to discuss developing and improving our services. They make positive and constructive suggestions about the practice and encourage health education activities within the practice. It is a forum in which patients can suggest positive ideas and voice concerns.

Patients benefit from improved communications between patients and staff, and the practice is able to plan services jointly with patients in order to increase our effectiveness and is able to get help from patients in meeting targets and objectives.

Due to current restrictions our PPG group now meet virtually but we are hoping to restart them back as face to face very soon.